Short-term rentals in condo associations are becoming increasingly prevalent. Given their potential negative effects, many condo boards are moving to restrict them. Not all restrictions, though, may be reasonable or even enforceable. Boards must consider the law before taking action.

An Increase in Short-Term Rentals in Condo Associations

There is a clear demand for short-term rentals in the United States. The short-term rental industry is a multi-billion dollar industry, with revenue increasing every year. While vacation rentals experienced a dip during the COVID-19 pandemic, things are back in full swing today.

Why do people gravitate towards short-term rentals?

With a sizable shift to remote work triggered by the COVID-19 pandemic, more and more people are choosing to hop from one place to another. After all, there is a big difference between working remotely from home and working remotely from paradise. With increased flexibility, Americans are now simultaneously working while on vacation.

Short-term rentals are particularly popular in condo communities. Florida, for instance, is home to countless condominiums. As a common vacation destination, Florida welcomes visitors in droves, who often book short-term stays in condominiums.

However, allowing a short-term vacation rental in a condo association has several side effects. Many condo associations dislike these types of rentals because of their negative impact on the community. 

One such impact is a decrease (or perceived decrease) in safety. An increase in short-term rentals means more strangers coming in and out of the building. Long-term residents feel less safe and secure when they constantly see a stream of new faces – people they don’t know and have never been neighbors with.

The condo’s appeal to new buyers also tends to plummet when there are many short-term rentals. New buyers have a more challenging time securing financing when a condo has more than 25% of its units as short-term rentals. Lenders are more hesitant to finance purchases in these communities because there is a greater risk of financial instability.

Do Condos Allow Short-Term Rentals?

Although short-term rentals have clear negative effects on condos, they increase tourism and allow owners to earn extra income, but there are benefits and pitfalls. However, whether or not a condo association can allow short-term rentals depends on state laws and the governing documents.

Some states have stringent laws regulating what condo associations can and can’t do, including prohibiting short-term rentals. As such, condo boards should first look to their state and local laws to determine what action they can take.

In Florida, condo boards can generally restrict short-term rentals in condo associations. However, according to Section 718.110(13), amendments restricting condo short-term rentals work differently.

Here is the provision:

“An amendment prohibiting unit owners from renting their units or altering the rental term or specifying or limiting the number of times unit owners are entitled to rent their units during a specified period applies only to unit owners who consent to the amendment and unit owners who acquire title to their units after the effective date of that amendment.”

Apart from state laws, condo boards should also refer to their governing documents. The condo’s bylaws and CC&Rs, in particular, may contain provisions prohibiting or restricting short-term rentals in the community.

How to Enforce Condo Short-Term Rental Restrictions

Dealing with short-term rentals in condo associations can come as a challenge. However, armed with the right knowledge, any condo board can handle their vacation rental problem.

Here are the steps to take to enforce condo association rental restrictions.

1. Enact a Policy

If a condo association allows short-term rentals to some degree, it will need a comprehensive policy outlining all the requirements and restrictions. However, if it intends to ban all short-term rentals, it will likely only need a less detailed policy.

When crafting a short-term rental policy, it is important to include the following information:

• If owners are required to provide rental information to the board or community manager, including the duration of the rental, start and end dates, and tenant information
• Whether the association will charge a short-term rental fee or other fees
• Any rules that apply to short-term renters
• Fine policies if a renter or unit owner violates the rules
• Occupancy limits

Additionally, the condo board should make it clear that the behavior of the renter falls under the responsibility of the unit owner or landlord. As such, if a renter violates the rules, the owner will have to answer for it.

2. Have a Rental Agreement

One of the most important short-term condo rental conditions is requiring landlords to have a rental agreement. This agreement or contract should outline all the pertinent information about the rental, including a statement that the renter must follow the association’s rules. Renters must sign this contract to signify their agreement.

3. Manage Rentals

Managing short-term rentals can be difficult, especially for larger condo communities. To make things easier, condo boards can use online management tools to create distinct profiles, track rentals, and tag violations. Such tools also let condo boards send the rules directly to the tenants.

Alternatively, a condo board can hire a condo management company to handle this task. Community managers usually have access to the right platforms and resources to make rental management smoother.

4. Enforce Using Penalties

It is not enough to simply have rules and restrictions. If a condo board wants to ensure that owners follow these rules, there should be penalties for violations.

The short-term rental policy must specify what penalties owners potentially face. This includes fines or other consequences, such as temporarily suspending renting privileges. Condo boards should amend their governing documents to include this policy.

Furthermore, condo boards should enforce the policy uniformly and consistently. There is no room for bias or selective enforcement. Board members should also follow proper enforcement procedures to avoid claims of invalidity.

Navigating Short-Term Rentals in Condo Associations

Short-term rentals clearly negatively affect condo communities, which is why many boards restrict them. Restrictions, though, should still comply with state laws and the governing documents and be reasonable. A condo management company can assist boards in navigating the ins and outs of short-term rental rules.
Freedom Community Management provides condo management services in Florida. Call us at 904-490-8191 or contact us online to learn more!

An HOA reserve study is important in an association’s budget planning process. This study contains valuable insights into an HOA’s financial health and reserve requirements, informing the board’s decisions.

What is an HOA Reserve Study?

A homeowners association reserve study comprehensively analyzes a community’s finances and assets. It involves examining the association’s current reserve fund and inspecting its physical assets. This inspection determines the estimated useful life of each component and calculates the cost of repairs or replacements.

The purpose of a reserve study is to prepare the HOA for future financial obligations. It estimates how much time is left for each physical asset and how much it will cost to repair or replace them. From there, the analyst will come up with a funding plan, dictating how much the association will need in its reserves to pay for these costs and how much it must set aside every year to meet this requirement.

With a reserve study, associations would have a chance of knowing when their physical assets will expire and how much they will need to pay for the repairs or replacements. All of this would come as a surprise, forcing board members to significantly raise dues or collect hefty special assessments to meet financial obligations.

Components of an HOA Reserve Study

There are two components of a reserve study: the physical analysis and the financial analysis.

The physical analysis of a reserve study involves inspecting the association’s physical assets, which usually refer to the common areas and any element that the association is responsible for. It considers the inventory, the physical condition, the life estimates, and the valuation estimates. This portion of the study also includes estimates of the cost of repairs and replacements.

The financial analysis of a reserve study involves a detailed review of the association’s current reserve funding. It determines how much the association will need to set aside in its reserve account to meet the costs of repairs and replacements brought on by deterioration. It includes a funding plan that helps ensure the association has the funds necessary to pay for these expenditures.

What Should an HOA Reserve Study Include?

Although a reserve study consists of two major components, several line items must appear in a thoroughly prepared study. As such, associations should hire a reserve study company that employs industry experts, including engineers and accountants who have experience dealing with HOAs. It is also a good idea to look for CAI-accredited professionals.

According to the Community Associations Institute, a reserve study must include at least seven items. These seven items will guide the association in budget planning and financial preparation.

The seven items to include in a reserve study are as follows:

1. A summary of the reserve fund financial status of the association as well as the association’s physical description and number of units
2. A projection of the starting balance of the reserve account, recommended contributions, anticipated reserve expenses, and the anticipated ending balance of the reserve account for a minimum period of 20 years
3. A tabular list of the component inventory, quantity, description, total useful life, remaining useful life, and current replacement cost
4. A description of the goals and methods used in determining the fund status and developing the funding plan
5. All the sources used to calculate the cost of repairs and replacements for the components
6. A description of the level of service in the preparation of the reserve study
7. The fiscal year that the reserve study serves

Supplementing these seven items with graphs, diagrams, tables, photos, and spreadsheets to visualize the data is wise. These visualizations allow board members to understand the findings more easily and better plan for the HOA’s future.

How Much Does a Reserve Study Cost?

A full, comprehensive reserve study tends to be the most expensive because it is in-depth, requires a site inspection, and includes a 30-year funding plan.

Meanwhile, a reserve study update with a site visit is the second-most expensive. This study is not as comprehensive as the first because it only updates a previously completed study. This also comes with a new 30-year funding plan. Still, it does involve a site visit, which impacts the HOA reserve study cost.

Finally, the cheapest type of reserve study is simply an update with no site visit.

Given the varying natures of these studies, price points can differ greatly. Companies may also charge different fees depending on their level of service, location, and other factors. In general, though, associations should expect to pay anywhere between $500 and $10,000 for a reserve study.

What is the New Law for Reserve Study in Florida?

Florida’s requirements for HOA reserve studies have grown stricter. After the collapse of Champlain Towers South in 2021, legislators in the Sunshine State enacted more stringent requirements for condo associations.

According to the new law, a structural integrity reserve study for a condo association must be completed by December 31, 2024. A structural integrity reserve study (SIRS) is different from a traditional reserve study in that it focuses more on the physical condition and strength of the building and is more comprehensive in its inspection.

Buildings must complete a milestone inspection by the end of their 30th year after receiving the certificate of occupancy. Meanwhile, buildings within 3 miles of a coastline must complete this milestone inspection by the end of their 25th year. After that, inspections must occur every 10 years for both types of buildings. However, this requirement does not apply to buildings with three stories or less.

In the past, associations could waive reserve funding with a majority vote. However, the new Florida law makes this impossible. Associations can no longer vote to waive funding altogether or only fund a portion of the required amount.

Be Smart with Reserve Studies

An HOA reserve study holds significant value in budget planning and financial stability. However, far too many associations ignore this need. Even if state laws don’t require reserve studies, associations would still be wise to perform one with the help of a professional.
Freedom Community Management provides HOA management services in Florida. Call us at 904-490-8191 or contact us online to learn more!

Understanding the Florida HOA reserve fund laws that govern homeowners associations and condominiums is important. When board members understand these laws, they can ensure compliance and avoid potential liability.

The Purpose of Florida HOA Reserve Fund Laws

To any homeowners association, the reserve fund is a critical component of financial stability. Unfortunately, many HOAs and condominium associations in the country fail to maintain a reserve fund. As such, when major expenditures are needed, associations are left to raise regular fees or levy significant special assessments.

In Florida, there are strict reserve fund laws. Legislators in the Sunshine State passed more stringent requirements for association reserves, particularly for condominiums, in 2022. The Florida Legislature sprang into action following the collapse of the Champlain Towers South condominium in Surfside. The collapse resulted in the deaths of 98 people and injured others.

The collapse of the Champlain Towers could have been prevented. According to investigations, the long-term degradation of the building’s structural support was a significant contributor to the condominium collapse. The problems were noted in 2018 and again in 2021, only much worse. Although the condo association approved a $15 million remedial works program before the tragedy, work had not commenced, and the collapse took place.

The importance of HOA reserve funds is abundantly clear. Associations can quickly liquidate their reserves to pay for major repairs and replacements of their components. An HOA’s reserves can protect the association and its residents when managed and expended properly. Florida’s stricter laws also help steer associations on the right path.

What are Reserve Funds?

A reserve fund consists of funds allocated for future costs. For community associations, these funds are used to pay for major repairs, maintenance, and replacements of common elements in the future. It is essentially a bank account used to store the association’s savings. Given that an HOA should have quick access to the money, it is important to have a highly liquid reserve fund.

Operating Fund vs Reserve Fund

Although there is no difference between reserves and reserve funds, there is a distinction between operating and reserve funds. For an HOA, the reserve fund pays for the cost of major replacements and repairs of common elements in the future. 

For example, if the clubhouse’s roof is set to reach the end of its useful life in 10 years and the cost to replace it is $10,000, an association must set aside $1,000 per year so that it has the money to pay for the replacement when the time comes.

In contrast, an operating fund consists of an association’s money for day-to-day operating expenses. Regular expenditures fall under this umbrella. Common operating expenses for an HOA include office supplies, management fees, insurance premiums, cleaning fees, etc.

An HOA should keep separate accounts for its operating fund and reserve fund. This way, board members can keep track of the money separately, and there is a reduced risk of commingling the funds.

Florida HOA Reserve Requirements

Here is a breakdown of the Florida HOA reserve fund laws that associations must know about.

Accounting Records

According to Section 718.501(1)(c), an association’s accounting records must include structural integrity reserve studies. A condo association must maintain these reserve studies for at least 14 years after completion of the study. Other accounting records include but are not limited to financial reports, accounting statements, reviews, and audits.

Condominium Financial Reporting Rules

According to Section 718.111(13), a condo association must have “standards for presenting a summary of association reserves.” These standards must be included in the association’s financial reporting rules. Additionally, an association should consist of a good faith estimate of the yearly amount of reserve funds that the association will need to fund each line item of the reserves fully. This estimate should use the straight-line accounting method.

According to Section 718.112(f)(2), an association’s annual budget must include reserve allocations for painting, pavement, roof replacement, and other items with a replacement cost of more than $10,000. The reserve amount should follow the association’s most recent reserve study. An association must complete this study by December 21, 2024.

If an item’s reserve amount does not appear in the association’s initial or most recent study, the association must compute the amount using a formula based on the estimated remaining useful life and the estimated cost of replacement or deferred maintenance expense. 

The same applies if the association has yet to complete a reserve study. Every year, the association may adjust the assessments for replacement reserves to consider the changes in useful life or estimates brought on by deferred maintenance.

In the past, associations could waive reserve funding through a majority vote at a duly called meeting. However, beginning December 31, 2024, associations can no longer vote to provide any reserves or less than the requirement.

Frequency of Study

According to the new Florida law, condo associations must complete a structural integrity reserve study by December 31, 2024. Beginning in January 2025, they must use the findings to inform their annual budget.

Buildings must also complete a milestone inspection by the end of the 30th year after receiving the certificate of occupancy. Subsequent inspections must take place every ten years. For buildings within 3 miles of a coastline, the milestone inspection must happen when they reach 25 years old, with subsequent inspections also occurring every 10 years after that.

For Homeowners Associations

According to Section 720.303(6), a homeowners association can prepare a budget that includes reserve funding for capital expenditures and deferred maintenance for the items the HOA is responsible for. If the HOA does not establish reserve accounts, financing these reserves is confined to the extent that the bylaws and CC&Rs restrict dues increases. Associations can waive to fund the reserves, provided there is proper notification in their financial statements.

The Role of Governing Documents

While Florida state laws have strict reserve requirements, every association should also refer to its governing documents. The CC&Rs and bylaws, in particular, may have more stringent requirements and procedures regarding reserve funding.

An Advantage for All HOAs

An association’s reserves play an essential role in safeguarding its assets. Reserve funds allow associations to budget for future expenditures properly without burdening homeowners with substantial, one-time payments. While legislators passed stricter Florida HOA reserve fund laws to avoid another Champlain Towers tragedy, they benefit all associations in the long run.
Freedom Community Management provides HOA management services in Florida. Call us at 904-490-8191 or contact us online to learn more!

Homeowners associations exist to preserve property values by providing maintenance and enhancing curb appeal. How does an HOA achieve this? One of the main ways to keep the community’s frontage presentable is through an HOA architectural review committee. 

What is an HOA Architectural Review Committee (ARC)?

Most homeowners associations will have architectural guidelines within the Declaration of Covenants, Conditions, and Restrictions (CC&Rs). These guidelines dictate what the homeowners can and cannot do with their property. For example, the architectural guidelines might limit fence heights or regulate exterior paint colors.

The architectural review committee HOA communities have is in charge of reviewing architectural applications. Afterward, the board usually reviews the final proposal and revisions and decides whether to reject or accept the request. 

The HOA ARC also interprets and enforces the guidelines when someone violates them. In some communities, the ARC exists within the board of directors. Meanwhile, other HOAs recruit volunteers from the community.

HOA Architectural Review Committee Responsibilities

The HOA architectural committee charter typically includes the following responsibilities:

• Application Review. The ARC is responsible for reviewing architectural change requests made by homeowners to ensure that all the modifications comply with the CC&Rs. They may deny, approve, or suggest changes to the proposal. 
• Violation Monitoring. The ARC must inspect the community periodically for architectural violations or inconsistencies with the CC&Rs. 
• Architectural Guideline Enforcement. The ARC must enforce the architectural review committee guidelines and ensure every property within the neighborhood follows the rules. 
• Board Action Recommendation. After reviewing a proposal, the ARC may recommend certain actions to the board. Afterward, the board often has the final say as to whether or not to approve or reject an application.
• Policy Review. The ARC must periodically review existing policies and suggest necessary changes to the board. 
• Homeowner Education. In some communities, the ARC is responsible for educating the homeowners about the community’s architectural review guidelines. 

Why is the Architectural Committee Important?

The architectural review board HOA communities have might seem annoying for many homeowners. After all, people usually want to be able to do whatever they desire with their homes and properties. However, the HOA architectural review committee is essential for several reasons. 

1. Curb Appeal

The architectural review committee is at the forefront of the community’s efforts to preserve curb appeal. What they do will significantly impact how the community looks from the outside. Therefore, their decisions can make or break a potential buyer’s first impression.

In addition, some communities have stunning mountain or seaside views. The ARC may also be in charge of preventing modifications from blocking those views for the residents. One homeowner may want an extension that allows them to see the ocean better. However, doing so may block the view for another homeowner. 

2. Rule Enforcement

Almost every CC&R will include architectural guidelines. The ARC plays an important role in monitoring the community for potential violations and enforcing those rules. Neglecting to enforce the guidelines may lead to unenforceable rules. Moreover, the board may be held accountable for not fulfilling its duties to the community.

3. Property Values

HOAs exist to preserve property values. While HOAs can do this by maintaining the common areas, preserving curb appeal is as essential to maintaining property values as proper upkeep. After all, aesthetic appeal significantly impacts how others perceive a planned neighborhood. Uniform exterior aesthetics can enhance the community’s reputation and ensure that property values remain high. 

4. Board Assistance

The HOA board has many responsibilities. It can be difficult to balance community operations with architectural application reviews. A dedicated committee can reduce the board’s workload while allowing it to enforce the rules consistently. 

HOA Architectural Review Process

How should your community review architectural changes and proposals? Here are the typical steps involved in the review process.

1. Application Submission

HOAs should provide a transparent process for architectural applications. Consider creating a physical or electronic form everyone can use to submit their requests. Moreover, it’s important to establish how they should submit their requests and the timeline for the approval process.

Regardless, the application should include essential information such as the property address, start and end dates for the project, the contractor’s name, and the proposed changes. The procedure should be distributed to the homeowners either digitally or physically. You can also include it on your HOA website. 

2. Application Review

Once the homeowners have submitted their proposal, the ARC should examine the request and compare it with the CC&Rs. If there are questions or missing details, the ARC can ask the homeowner for clarification. 

3. Deliberation and Decision

The ARC should deliberate and decide whether to propose modifications or approve or reject the request. The ARC needs to be consistent and not show favoritism when making their decision. Otherwise, they could be held liable for selective enforcement. 

That said, the ARC should approve requests that do not violate the CC&Rs. They should also have reasonable grounds for their denials. If a proposal could be adjusted, they should also recommend changes to the homeowners so they can submit a revised application.

4. Written Notification

The ARC must send the homeowner a written notification of their decision, either in physical or electronic form. Often, the homeowners should expect a waiting period of 30-60 days.

5. Appeal

If their request is denied, homeowners may appeal the ARC’s decision. Sometimes, they may only need to apply the ARC’s suggested changes to approve their project. However, they should resubmit the application and not assume that making changes leads to automatic approval.

On the other hand, homeowners should also review state law and the governing documents. Depending on their provisions, the homeowners may not need to submit a reapplication to appeal the decision. When in doubt, talk to the board of directors. 

An Indispensable Committee

The HOA architectural review committee (ARC) is essential for planned communities. It oversees applications and ensures that homeowners don’t violate the architectural guidelines. With an efficient ARC, the HOA can better preserve curb appeal and enhance property values.

Freedom Community Management offers industry-leading HOA management services to communities around Florida. Contact us online or call us today at 904-490-8191 for more details!

A homeowners association must follow its HOA documents, which govern the operations and rules of a community. Understanding these documents, what they contain, and where they fall in the hierarchy is essential to successful management.

What are HOA Documents?

Homeowners association documents, also known as governing documents or HOA docs, are a set of documents that govern the operations, rules, and rights of an HOA community. These documents establish the HOA’s creation and powers and set forth the rights and obligations of both the HOA and the homeowners.

Hierarchy of HOA Governing Documents

Each governing document plays a vital role in a homeowners association. As with many things, these documents follow a hierarchy, wherein one document takes precedence over another.

Here is the hierarchy of HOA documents.

1. Federal, State, and Local Laws

Federal, state, and local laws are at the top of the hierarchy. These laws supersede all other governing documents of an HOA. 

Federal laws, such as the Fair Housing Act, dictate non-discrimination policies that every HOA must follow. State laws provide the framework within which HOAs must operate, outlining the association’s and homeowners’ rights and responsibilities. In Florida, these come from the Condominiums Act and the Homeowners Associations Act. 

Associations that are organized as nonprofits also follow the Nonprofit Corporation Act. Lastly, local laws usually cover zoning ordinances and building codes, which vary by area. 

No HOA governing document can contradict these laws. For instance, if an HOA rule conflicts with a state law, the state law will prevail. Therefore, the HOA will be required to amend its rules accordingly.

2. Community Plat

The community plat is a detailed map or plan that includes the location of lots, common areas, easements, and other critical features. It is recorded with the local government, is legally binding, and provides the spatial blueprint of the community. It defines the boundaries of individual lots and common areas, which is essential in determining ownership and maintenance responsibilities.

The community plat serves as a foundational document, laying out the physical structure and division of the community. All other governing documents must align with the information and layout provided in the community plat.

3. Declaration of Covenants, Conditions, and Restrictions

The CC&Rs are the primary governing document of an HOA. The CC&Rs outline the rights and obligations of homeowners and the association. These include architectural guidelines, maintenance responsibilities, and rules regarding the use of properties within the community. This document is recorded with the county and is legally binding.

The HOA CCRs take precedence over all other HOA documents, except for federal, state, and local laws, and the community plat. If any conflicts arise between the CC&Rs and other HOA documents, the CC&Rs will typically govern. Homeowners must adhere to the CC&Rs, and the HOA is responsible for enforcing them.

4. Articles of Incorporation

The Articles of Incorporation are the documents that legally establish the HOA as a corporation, usually a nonprofit. Filed with the state, these articles define the HOA’s structure, including its purpose, membership, and the powers of the board of directors. The Articles of Incorporation are more focused on the HOA’s organizational and administrative aspects rather than the community’s day-to-day rules.

While the Articles of Incorporation are essential for the legal formation and operation of the HOA, they do not typically override the CC&Rs or the community plat. They supplement these documents, ensuring that the HOA operates as a legitimate corporate entity.

5. HOA Bylaws

Homeowners association bylaws are the rules that govern how the HOA is run. They include the election of board members, the conduct of meetings, voting procedures, and the board’s responsibilities. The bylaws provide the operational framework for the HOA and ensure that the association functions smoothly and effectively.

While the bylaws are crucial for the HOA’s internal governance, they must align with the CC&Rs, Articles of Incorporation, and all higher-level laws. If there is a conflict between the bylaws and any of these documents, the bylaws will need to be amended to comply.

6. HOA Rules and Regulations

At the base of the hierarchy are the homeowners association rules. These are also known as operating rules. 

The HOA rules are specific guidelines that govern the day-to-day living in the community. These include parking rules, pet policies, and use of common areas. The rules and regulations are typically more flexible and expound on the CC&Rs. The board can usually update or amend the rules without requiring a vote from the entire community.

Though important for maintaining order and harmony within the community, the rules and regulations must always conform to the CC&Rs, bylaws, and all other higher-ranking documents.

How to Get HOA Documents

Homeowners should understand the contents of their governing documents. Before that can happen, though, they must secure a copy of them first.

Here is how to find HOA documents.

Public Records

Most of the time, an HOA’s governing documents are a matter of public record. An HOA files these documents with the state or the county recorder’s office. Homeowners can proceed to these agencies to secure a copy of the documents.

New Homeowner or Buyer Packet

Typically, an HOA provides every new homeowner or potential buyer with a copy of the governing documents. Potential buyers receive these documents to decide if the community is in good standing and a good fit for them, and new homeowners receive these documents to familiarize themselves with the community’s guidelines.

Community Website

Homeowners can usually find the governing documents if an HOA has a website. Publishing and storing the HOA’s CC&Rs, bylaws, and operating rules on the website allows for easy access to these documents anytime. Digital documents also eliminate the need to provide owners with printed copies, thereby saving printing costs.

HOA Records Request

If the above methods don’t work, homeowners can request a copy of the documents from their HOA board or community manager. Florida law covers homeowners’ rights to inspect and copy HOA records, including the association’s governing documents (Sections 720.303 and 718.111).

Can an HOA Charge for HOA Documents?

Whether or not an HOA can charge a fee to produce a copy of the HOA documents depends on state laws and the governing documents themselves. In Florida, Section 720.303 allows HOAs to charge fees to cover the costs of providing copies, though it places a dollar limit. Section 718.111 also allows for charges that cover actual costs.

The Bottom Line

Every homeowners association has a set of HOA documents to follow. Homeowners and board members should familiarize themselves with the contents of these documents to understand their rights, obligations, and responsibilities. 

Freedom Community Management provides HOA management services in Florida. Call us at 904-490-8191 or contact us online to learn more!

Condo property manager responsibilities can vary depending on the type of agreement the association has with the management company. However, they typically include wide-ranging duties covering operations, financials, projects, communication, conflict resolution, and legal compliance.

Understanding Condo Property Manager Responsibilities

A condo property manager is someone who professionally manages condominiums or condo associations. They can be third-party independent contractors or employees of a condo management company. The condo board is responsible for hiring the manager or management company.

The responsibilities of the condo property manager are similar to those of an HOA manager. However, condominiums are structured differently than single-family detached homes, so some responsibilities are more specialized.

Furthermore, the condo board works with the manager to determine their responsibilities. Some condo communities only need the bare minimum services, such as administrative work. However, other communities need full-service management, encompassing all aspects of condo management.

What Does a Condo Property Manager Do?

As mentioned above, the exact responsibilities of a condo manager depend on their agreement with the condo association. That said, here are the typical duties that make up the role of a condo property manager.

1. Operations Management

Part of the condo property manager’s job description is operations management. Condo managers must ensure that day-to-day operations run efficiently and effectively. This includes overseeing maintenance and cleaning, checking the functionality of facilities, and keeping a record of all completed services.

Additionally, the condo manager is responsible for consistently enforcing condo policies and rules. This can include inspecting the property for violations, reporting them to the board, and facilitating the violation process.

Security and safety are also essential to operations management, especially for private condo communities or gated subdivisions. The condo manager ensures these aspects – hiring security guards, implementing safety measures, and checking safety devices.

The condo manager can keep the community safe and running smoothly through consistent operations management. They can also identify and remedy issues before they worsen.

2. Financial Management

Financial management is one of the chief condo management responsibilities. An association’s finances are critical to ensuring the success of the community. Managing the condo’s funds is essential to a condo manager’s duties.

The condo property manager helps the board prepare the annual budget and ensures that operational budgets remain green. The manager is also responsible for collecting condo fees from unit owners and handling delinquencies, which are the lifeblood of a condo association.

In addition to this, the condo manager assists the board with reserve fund management. Many condo associations are required to maintain a reserve fund. In Florida, state law mandates that condo associations fund their reserves. Effective December 31, 2024, condo owners may not vote to forgo reserve funding or provide less funding than necessary.

Condo associations must also prepare financial statements per Florida law (Section 718.111(13)). Unfortunately, most condo boards have no idea how to do this. Condo property managers can help with this, too, including tax filing and preparation. 

While financial management is part of a condo manager’s repertoire, the board still controls the association’s finances. The manager simply assists with financial management and does not make the decisions.

3. Project Management

Project management plays a big role in condo property manager duties and responsibilities. The condo manager continuously handles various projects, including ongoing and upcoming ones. Most board members don’t have adequate time to dedicate to these projects, so the condo manager oversees most of the work.

The condo manager is responsible for hiring and coordinating with vendors, overseeing maintenance and repairs, supervising construction work, and purchasing new equipment. Of course, each project is different, so the level of involvement and the services necessary can change from one to another. 

4. Conflict Resolution

Conflicts are a normal part of any community. Residents and board members have differing personalities, views, and opinions, so disagreements and disputes are understandable.

Condo managers also prove essential in this aspect of managing associations. One of the primary condo property manager responsibilities is assisting with conflict resolution. Conflicts can be simple or complex. Most of the time, the board lacks the expertise or experience needed to resolve these problems.

Condo property managers can handle conflicts between neighbors. These conflicts can vary, but they usually involve noise complaints, pet issues, parking disagreements, and even property boundaries. If either party breaks the rules, the manager must implement enforcement action.

However, conflict can also arise between board members or between homeowners and the board. In such cases, the condo manager must attempt to resolve the dispute using internal measures. If these fail, the condo manager can mediate or arbitrate. The objective is to avoid disruption within the community and prevent escalation to court.

5. Communication

Communication is one of the irreplaceable condo property manager responsibilities. The condo manager is tasked with communicating with residents and the condo board and serves as a liaison between community members.

Condo managers must listen to residents’ concerns and complaints and, if possible, address them within their power. Often, managers must take the issues to the board for further discussion and action.

Communication responsibilities include sending notices, making announcements, and posting updates through various channels. Condo managers can also help with scheduling and facilitating board meetings.

Open communication is essential to have a harmonious community. It helps keep everyone on the same page and promotes transparency.

6. Legal Compliance

Condo associations must adhere to state laws and their governing documents. Board members, though, aren’t always aware of these laws, provisions, and regulations. This often results in noncompliance, which can carry both legal and monetary penalties.

A condo property manager can assist boards with legal compliance. They can ensure that the board and association follow the law and the condo’s rules to the letter.

A Clear Benefit

Condo property manager responsibilities range from simple communication to more complex project management tasks. One thing is clear, though. Condo boards can greatly benefit from hiring a condo manager to help with daily operations. Board members don’t always have the time and experience to complete these tasks. With a condo property manager, the board can delegate them and receive proper guidance.

Freedom Community Management provides condo management services in Florida. Call us at 904-490-8191 or contact us online to learn more!

Understanding HOA board member responsibilities is important for aspiring directors, current board members, and community residents. After all, they act as stewards of the community’s funds and wield authority over the residents. All parties involved should understand what being a board member entails. 

What is the HOA Board of Directors?

Nearly all planned developments have an owner association of some sort. The HOA is responsible for common area maintenance, amenity management, and rule enforcement. While all the homeowners technically own the amenities and shared spaces in common, it can be hard to manage all these responsibilities without a dedicated team.

In comes the HOA board of directors — the team precisely responsible for executing all of the HOA’s tasks. They are made up of a few homeowners and run the community. Board members are usually voted in by the members through an election process. 

General HOA Board Member Responsibilities

The general HOA board responsibilities are dictated by the community’s governing documents. More specifically, homeowners should check the CC&Rs, bylaws, and articles of incorporation. The duties of HOA board members often involve the following: 

• Collection of dues and assessments
• Annual budget creation
• Meeting hosting and management
• Rule enforcement
• HOA policy creation
• Common area management and maintenance
• Financial management
• Hire personnel, vendors, and management companies to carry out HOA tasks

In addition, state law might require HOA board members to do specific activities. For example, the Florida Homeowners Association Act Section 720.303(7)(a) states that the association must prepare compiled, reviewed, or audited financial statements depending on the HOA’s total revenues.

The Board’s Fiduciary Obligation

Generally speaking, HOA board members have a fiduciary responsibility toward the community. Every board member has to:

• Act in the community’s best interest
• Be well-informed before making decisions
• Act in good faith
• Take actions only within their scope of authority
• Not act negligently or willingly harm the HOA or its residents

Powers of the HOA Board

The HOA board members do wield power over certain aspects of the community. These include the following:

• Setting Assessments. Board members can usually increase HOA fees and levy special assessments at their discretion, subject to the provisions of the governing documents and state law.
• Adopting Rules and Regulations. As long as they are not against the law or governing documents, HOA board members have the power to create and adopt policies for the good of the community. They might require homeowners to maintain their lawns or prevent them from using specific exterior paint colors.
• Enforcement and Fines. HOA board members have the power to levy fines, charges, and interest for late payments and rule violations. They may also be able to suspend a homeowner’s rights and privileges or fix the issue themselves to correct a violation.

HOA Board Positions and Their Duties 

Every HOA board consists of officers, including the HOA president, vice president, secretary, and treasurer. What are the responsibilities of the HOA board of directors for each of these officer positions? Let’s examine each one’s role below.

1. President

The HOA president is responsible for overseeing the association as a whole. They often have the final say when deciding on community projects and other initiatives. This means that if the board cannot reach a consensus, the president can give a red or green light to decide. 

In addition, the president is responsible for overseeing the community’s activities. They must understand all the HOA’s internal processes and governing documents to help it run optimally. They’re also in charge of presiding over and conducting meetings. 

2. Vice President

The role of the vice president is often neglected in many communities. After all, it might seem like a redundant position, as the vice president’s role is quite similar to the president’s. However, vice presidents are important for several reasons.

Firstly, the vice president acts as a substitute for the president when they are absent. The president could be sick, away on vacation, or they might have taken a leave of absence for personal reasons. In this case, the vice president will act on the president’s behalf and take over their responsibilities. 

Furthermore, many vice presidents take over other regular community duties. For example, they might serve as the head of an important committee or spearhead a community project. 

3. Secretary

The secretary handles all of the community’s documentation. This means they hold and manage the governing documents, forms, and legal paperwork. They update the records when there are changes and ensure the HOA remains compliant with legal requirements. 

In most communities, the HOA secretary also acts as the board’s and residents’ liaison. They are in charge of sending out meeting notices, announcements, and minutes to the community and are responsible for recording the minutes during HOA meetings. 

4. Treasurer

The treasurer has one of the heaviest HOA board member duties of all. This is because they are responsible for all the financial matters of the HOA. They handle the money, conduct internal controls, audit the records, monitor spending, and manage payments. Moreover, they may be in charge of collections and tax filings. 

Treasurers usually take care of the HOA’s insurance policies, too. They must ensure the HOA has all the necessary coverage, including worker’s compensation, D&O insurance, and general liability. 

Finally, the treasurer often serves as small communities’ accountant and budget manager. If a community is large enough, they might hire a dedicated bookkeeper and accountant. Nonetheless, all of these are still under the treasurer’s jurisdiction. 

Frequently Asked Questions

Can Anyone be a Board Member?

No, not all homeowners can be HOA board members. The governing documents and state law may include HOA directors’ qualifications (and disqualifications). For example, those with a criminal history may be automatically disqualified from candidacy. 

Can the HOA President Make Decisions Without Consulting Others?

Actually, HOA presidents generally can only make decisions if they consult the rest of the board members.

Understanding HOA Board Member Responsibilities

Directors must familiarize themselves with numerous HOA board member responsibilities. Doing so will help them understand what they need to do when elected. Moreover, a clear understanding of their duties will prevent them from acting outside their authority. 

It can be challenging to manage a community, even with a dedicated board of directors. Get professional help by contacting Freedom Community Management. We provide premier HOA management services to communities in Florida. Contact us online or call us at 904-490-8191 today!

Daily bank reconciliation for HOAs can be a tedious process for bookkeepers, accountants, and treasurers. Nonetheless, it can be beneficial for homeowners in many ways. Let’s examine why daily bank reconciliation can be ideal for communities. 

What is Daily Bank Reconciliation for HOAs?

Bank reconciliation is the process of comparing internal account records with bank statements to make sure they align. If records match, it means the bookkeeper and accountant did well when recording daily transactions.

However, mismatched data often means there was a miscalculation or a mistake in the recordation process. The bookkeeper or accountant must find what caused the discrepancy and fix the records to ensure the accounts reflect reality. 

Daily account reconciliation, on the other hand, simply means you do this process daily. The accountant or bookkeeper must compare the day’s records with the bank statement to ensure the ending balances are correct.

Why is Bank Reconciliation Important?

Bank reconciliation is important for many reasons. Here are the biggest reasons why HOAs should always reconcile their bank statements.

1. Correct Mistakes

HOA accountants and bookkeepers are in charge of recording daily transactions and ensuring they are correct. Skilled as these professionals may be, though, it’s not uncommon for them to make a few mistakes here and there. They might have forgotten to record a payment or miscalculated certain transactions.

Unfortunately, mistakes like these can be hard to spot without a reference point. Bank reconciliation allows them to use bank statements as the point of reference to identify discrepancies. Moreover, it helps them track down which transaction might have been responsible for the error.

2. Internal Control

Why is bank reconciliation important in internal control? While discrepancies may point to honest mistakes, they can also uncover suspicious activity committed by one of the staff or board members. In other words, they can reveal potential fraud. 

Sadly, fraud is a common occurrence in homeowners associations. Some board members think it’s their right to misuse funds to “compensate” them for their work—even though they do not usually receive a salary.

Other times, staff members, directors, and HOA managers may have bad intentions and take community funds themselves. They might steal a small portion every month, so it goes unnoticed. This is why even the most minor discrepancies in bank reconciliations should be investigated.

3. Understanding Your Financial Position

The assets of a homeowners association may project a financially healthy community, but assets only tell one part of the story. With bank reconciliation, HOAs can zoom into their liquidity and examine their cash flow. It allows them to make more informed decisions to stay liquid for upcoming expenses.

4. Correcting Bank Errors

It’s uncommon, but banks do make mistakes. The bank might have charged duplicate fees or miscounted a particular deposit. Not noticing the error can be devastating as it could mean hundreds — maybe even thousands — of losses. Bank reconciliation helps you spot these errors and notify the bank.

Bank Reconciliation: The Benefits of Doing it Daily

Most people recommend conducting bank reconciliations at least once a month. However, the truth is that it’s always better to do it as often as possible. What is the purpose of the daily bank reconciliation in HOAs? 

Easier to Correct Mistakes

First of all, it’s much easier to correct mistakes when you reconcile statements daily. The longer you wait, the more transactions you must review and verify. It can get complicated, mainly if the discrepancy traces back to several errors. 

Spot Fraud Early

Fraud often happens when there are few to no checks and balances in the community’s accounts. The person committing fraud might slowly withdraw money from the accounts to evade detection. If bank reconciliation only happens once a month (or worse, every few months), they might have already stolen a large amount. 

While you can catch the fraud after reconciling the bank statements, it’s not easy to get the money back. Homeowners will have to shoulder the consequences of negligence and pay higher fees just to cover the cost. 

More Accurate Reflection of Reality

Daily bank reconciliation for HOAs ensures your records always accurately reflect reality. Homeowners will sometimes review the HOA’s financial records to keep the board accountable. They might make the wrong conclusions if the community’s cash accounts are bloated or underreported. 

For example, a resident might question a recent assessment increase. If the records show the HOA has a lot of cash, they might make a complaint thinking the increase is unreasonable. In reality, the board might have made the decision because the community lacks cash in the bank.

How to Conduct a Bank Reconciliation

How do you conduct daily bank reconciliation for HOAs? Here are a few simple steps to help you cross-examine your records and bank statements.

1. Compile Records

Get all of the relevant records and transaction lists together. This includes your bank records, statements, general ledgers, logbooks, journals, and any other document you might think is necessary.

Most banks provide monthly statements to homeowners associations. However, a lot of banks will also update your account in real time through online banking. Sophisticated accounting software can also connect to certain banks and collect financial information instantly.

2. Review and Cross-Examine Records

The hardest part of bank reconciliation is the review part. Make sure to check each income and expense account in the books to ensure each line item corresponds to the transactions in the bank statement. Deposits and withdrawals should also be accounted for.

3. Make Adjustments

If you find a discrepancy, it’s essential to adjust the bank statements and cash accounts properly. Remember that some discrepancies can be caused by processing delays, such as deposits in transit or outstanding checks. 

4. Check Ending Balances

After making each adjustment, ensure all records’ ending balances match. Otherwise, you might have missed an error and need to go back.

The Board’s Fiduciary Duty

Daily bank reconciliation for HOAs is ideal because it eliminates errors immediately and uncovers fraud before it snowballs. Of course, it’s not always feasible if you don’t have the manpower. Nonetheless, these checks and balances are part of fulfilling the board’s fiduciary responsibilities to the community.

Does your HOA need help with daily bank reconciliation? Freedom Community Management can help. We provide financial and HOA management services to communities in Florida. Call us today at 904-490-8191 or contact us online to find out more!

The HOA owner portal is one of the most convenient tools for homeowners, board members, and management companies. It serves as a central hub for accessing information and a means of processing transactions easily. However convenient it might be, is it really necessary?

What is an HOA Owner Portal?

An owner portal in HOA communities is a secure online space where HOA managers, board members, and homeowners can log in with an individual account. They can access important documents, announcements, and meeting reminders through the portal. 

In addition, many HOA portals facilitate quick and easy interaction between homeowners and management. Residents can often reserve amenities, report violations, and create maintenance requests with a button. 

In some instances, an HOA owner portal can even serve as an online hub where homeowners can interact and discuss community issues. This is especially useful for large communities where homeowners cannot always meet physically. 

HOA Portal vs HOA Website

An online portal for homeowners is distinct from HOA websites in several ways. Firstly, HOA websites are public and serve to connect outsiders to the HOA. Potential buyers can read about the community through the website, which can be a way to attract new homeowners. 

Meanwhile, an HOA owner portal allows homeowners and managers to access more sensitive information. Members-only information may include newsletters, HOA governing documents, and forms. Often, HOA portals are only accessible via password.

It can get confusing as the homeowner portal often exists within the HOA website. Homeowners might think they’re accessing the portal when, in reality, they’re just using the public webpage!

10 Reasons Why HOA Owner Portals Are Necessary

A homeowner portal on HOA websites is necessary for several reasons. Here are the top reasons why you should consider having one. 

1. Easy Communication

HOA owner portals offer a secure way for community members to communicate with each other. Homeowners, board members, staff, and HOA managers can all connect through online forums. In addition, it’s an easy way to disseminate important information. Board members can send notices of upcoming meetings, past setting minutes, and other announcements.

Plus, when members can better engage with each other online, it fosters a stronger sense of community. They can collaborate on projects, create polls, discuss issues, and make suggestions for community improvements all in one place.

2. Amenity Reservation

It can take a lot of work to manage a community with several amenities. An HOA owner portal makes it easy by providing an online reservation system. This way, homeowners won’t need to argue over who gains access to the gym and who doesn’t. They can reserve their slot online and adjust their schedules accordingly.

Online reservations make foot traffic control much more accessible. With it, HOAs can prevent venues like gyms and pools from overcrowding. They also no longer need to station staff on-site just to manage the venue’s maximum capacity. 

3. Online Payment and Account Management

An online portal makes it easy for homeowners to update their account information and make online payments. They can access their unpaid due balances, view fines, and review their payment history. More sophisticated portals even allow them to set up automatic payments.

4. Maintenance Requests

The HOA board only sometimes has the luxury of time. They cannot inspect every nook and cranny of the neighborhood to look for damages or potential problems. For this reason, they often enlist the help of homeowners to report any maintenance issues they spot.

An HOA owner portal makes this process much quicker. Residents can take photos and submit work orders all through the website. Moreover, they can even track the progress of these requests to keep the board accountable. 

5. Access to Essential Information

An HOA portal lets homeowners access all the essential information related to the community. These may include updated governing documents, meeting schedules, insurance information, and newsletters. 

6. Efficient and Affordable

Online portals act as a central hub for all things HOA. Since residents can pay bills, access information, and interact in one place, the HOA can go paperless and save money on printing. Online portals are also quicker because they eliminate the manual processes of submitting physical forms, reading through them, and going through approval. 

7. Security

Documents, homeowner information, and community data are all secure within the HOA portal. Only members with an account can access the portal so that no outsider can steal your data. Sometimes, HOA portals even provide two-factor authentication to confirm the person’s identity before they can log in. 

8. Enhanced Transparency

HOAs can enhance transparency with homeowner portals. Budget summaries, project updates, and expense reports are usually accessible. Homeowners can quickly review the HOA’s spending and feel at ease knowing how their money is spent. They can keep the board accountable and raise questions if there’s any suspicious activity.

9. Feedback Collection and Management

It’s not uncommon for residents to complain about the HOA and board. The HOA owner portal allows them to provide feedback directly to the board without attending a meeting, share ideas, or offer suggestions.

The board’s online portal allows them to collect all the feedback and give it careful thought. Because it’s online, board members can also compile and group similar feedback, allowing them to address complaints and issues more efficiently.

Furthermore, online portals allow the board to address comments promptly. They can explain the reason behind specific actions or apologize for mistakes. Doing so will make homeowners feel heard and appreciated.

10. Event Management

HOAs often host Christmas parties and Easter festivals to increase community engagement. However, event management can be stressful, especially without the proper tools.

An owner portal can help by allowing committees to create and publish events online. Residents can quickly see the details of an upcoming event to stay informed. This eliminates the need to post flyers or send physical announcements in the mail. 

Get an HOA Owner Portal Today

An HOA owner portal is necessary in today’s modern world. It brings several advantages to communities as boards no longer need to communicate with them by sending letters in the mail. It’s an easy way to disseminate information and manage various activities like payments, events, and maintenance requests.

Do you need access to an HOA portal? An HOA management company like Freedom Community Management can help. Call us now at 904-490-8191 or contact us online to learn more!

Homeowners associations should take advantage of technology in HOA management. Technology can alleviate the burden of managing communities through automation and smart processing. It is an invaluable tool that can support functionality and efficiency.

Understanding the Role of Technology in HOA Management

Homeowners associations have been around for decades, dating back all the way to the 1800s in the United States. It wasn’t until the 1960s and 1970s, though, that these communities truly began to boom. Since then, HOAs have grown in number with each passing year. Today, estimates show that there are almost 370,000 HOAs across the country.

Throughout the years, as more HOAs sprouted, technology advanced with it. Whereas associations relied mostly on manual processes and traditional methods in the past, associations have since transitioned to incorporating technology into their operations. 

There is no denying that technology offers plenty of benefits, chief among them being the streamlining of processes through automation. For example, with HOA software, HOAs can go through an entire billing process with just a few clicks.

It also allows for convenience for everyone involved. Board members can track requests and send notices without doing much, while homeowners can view their accounts and settle payments remotely. Using technology in HOA management also promotes transparency and accountability through easy records inspections and financial updates.

Technology plays a critical role in the management of HOA communities. It supports collaboration and fosters a sense of community in residents. With online forums and discussion boards, technology inevitably increases engagement with homeowners and promotes a harmonious community.

How to Take Advantage of Modern Technology in HOA Management

In today’s digital landscape, HOAs can significantly benefit from integrating modern technology into their management practices. By leveraging innovative tools and systems, HOAs can enhance efficiency, improve communication, and streamline operations. 

Here are the tools and systems that make up modern HOA management.

1. Online Payment Systems

Online payment systems simplify the collection of dues and fees, offering homeowners a convenient way to pay. These systems support multiple payment methods, including credit cards, direct bank transfers, and electronic checks. 

The automation of recurring payments reduces manual administrative tasks and ensures timely transactions. This benefits both the HOA and the homeowners.

2. Financial Management Tools

Financial management tools are crucial for maintaining accurate and transparent financial records. These tools assist with budgeting, accounting, and generating financial reports. They enable HOAs to track expenses, manage reserves, and produce detailed financial statements, ensuring robust financial oversight and planning.

3. HOA Websites and Owner Portals

HOA websites and owner portals are centralized hubs for information dissemination and communication. These platforms give homeowners easy access to important documents, announcements, meeting minutes, and contact information. Additionally, they can access their accounts, settle balances, and submit complaints or work orders. These portals also allow for direct communication between residents and the HOA.

4. Task Management Tools

Task management tools help HOA boards and teams organize and prioritize duties. These tools enable the assignment and tracking of tasks, ensuring the efficient completion of projects and meeting deadlines. By improving task coordination, HOAs can enhance productivity and accountability.

5. Architectural Review Software

Architectural review software streamlines managing and approving homeowner requests for property modifications. This software allows homeowners to submit requests digitally while the board can review and approve them online. It ensures that all changes comply with the community’s guidelines, maintaining the aesthetic and structural integrity of the neighborhood.

6. Facility Reservation Tools

Facility reservation tools simplify the booking of community amenities such as clubhouses, pools, and tennis courts. Homeowners can view availability and make reservations online, reducing the administrative burden on HOA staff and ensuring fair and organized use of shared facilities.

7. Online Voting Systems

Online voting systems enhance the democratic process within the HOA by making it easier for homeowners to participate in elections and referendums. These systems ensure secure, transparent, and efficient voting, encouraging greater homeowner involvement and facilitating quicker decision-making.

8. Data Analytics

Data analytics tools enable HOAs to gain insights from the vast amounts of data they collect. These tools can analyze trends, monitor community satisfaction, and identify areas for improvement. By leveraging data, HOAs can make informed decisions that better serve their communities.

9. Cloud-Based Management

Cloud-based management platforms provide HOAs with a centralized, accessible, and secure way to manage their operations. These platforms offer features such as document storage, communication tools, and task management, all accessible from any device with an internet connection. Cloud-based solutions enhance collaboration and ensure that vital information is always available.

What to Look for in HOA Software

Selecting the right HOA software is crucial for maximizing the benefits of technology. Here are vital factors to consider when choosing HOA management software.

Necessary Features

First, board members should identify the specific needs of their HOA. This ensures that the software they choose offers the necessary features. This could include online payments, task management, communication tools, and financial management capabilities. Tailoring the software to an HOA’s requirements will ensure it effectively addresses the association’s unique challenges.

Data Security

Data security is paramount when handling sensitive homeowner information. Look for software that employs robust security measures, such as encryption, secure login protocols, and regular security updates. Protecting personal and financial data builds trust with homeowners and safeguards against cyber threats.

Data Privacy

Data privacy is essential for maintaining homeowner confidence. Boards should choose software with strict access controls, allowing only authorized personnel to view and manage sensitive information. Implementing role-based access and audit trails helps maintain accountability and compliance with privacy regulations.

Hiring an HOA Management Company

While technology can significantly enhance HOA management, hiring a professional HOA management company can further streamline operations and bring additional expertise to the table. A management company can provide comprehensive services, including financial management, maintenance coordination, and homeowner communication.

Furthermore, most management companies already leverage modern technology in their operations. They use the latest software and management tools to automate processes, reduce inefficiencies, promote transparency, and offer convenience.

Integrate Technology in HOA Management

Technology plays an essential role in today’s management landscape. This is true for businesses and homeowners associations. While HOAs can purchase or subscribe to self-managed software, hiring an HOA management company that already utilizes technology to its advantage is infinitely more beneficial.

This is where Freedom Community Management comes in. Call us today at 904-490-8191 or contact us online to learn more about what we can do for you!