Freedom Community Management (“we,” “our,” or “us”) is committed to protecting your privacy. This policy outlines how we handle personal information collected through our services and communications.
1. Information We Collect
We may collect the following types of personal information:
- Name, phone number, and email address
- Property or community-related details
- Communication preferences
- Information provided via forms or website interactions
2. How We Use Your Information
We use personal information to:
- Provide and manage our services
- Communicate with you
- Improve customer experience
- Send necessary service-related messages
3. Sharing of Information
We may share personal information with:
- Third-party service providers assisting with operations
- Legal entities if required by law or for protection of rights
- Internal personnel as necessary for service delivery
4. SMS Consent and Mobile Information
Mobile phone numbers and SMS consent are collected solely to operate Freedom Community Management's homeowner text-messaging program. SMS consent and mobile-number information are not shared with third parties or affiliates for marketing purposes. This information is not sold, rented, or licensed to outside parties.
By opting into SMS — for example, by texting JOIN to the program number, or by providing your mobile number with consent through a community signup form — you agree to receive SMS messages from Freedom Community Management. Messages may include assessment statements and reminders, board meeting and annual meeting notices, community event announcements, maintenance updates, amenity closures, covenant compliance notices, and urgent community alerts.
Message frequency varies based on community activity. Message and data rates may apply. Reply HELP for assistance or STOP at any time to opt out. Full program terms, including supported carriers, the list of opt-in and opt-out keywords, and the complete consent language, are available on our SMS Program Terms page.