Freedom Community Management
Making Community Management Stress Free
24 / 7 / 365
Access
No more waiting for a call back to find out what this invoice is for, or what your balance is!
You get access. Your homeowners get access. Any device, any time.
Transparency
in Reporting
Get easy to read electronic reports. Rest safe knowing you have all the information to make decisions, and you have it in time.
Modern
Technology
We offer modern technology that your homeowners love, like SMS notices, a beautiful website and a payment app for their phone.
Service Level
Agreements
We guarantee response to homeowners and board member inquiries within the agreed timeline.
What Sets Us Apart
When You Choose Us, you are choosing a management company that eliminates problems and delivers solutions that work for you. It’s our mission to take the burden of concern off your shoulders so you can focus on bigger things. Like where you’re going to spend your free time!
Financial Controls
Community Management starts and ends with keeping the books clean. That’s why we have a state-of-the-art accounting system that is plugged directly into the community’s bank account for access and transparency:
Payment Flexibility so homeowners can choose what’s best for them – lockbox, e-check, credit or online. we cover all options with same-day payment credits.
Daily Bank Reconciliation means your books are always up to date. Get financial reports at any time throughout the month with full assurance of accuracy.
Online Invoice Approval allows you to log in and see what checks are waiting to be paid. Approve those that are good to go or use our communication tools to talk about your concerns.
Property Management
Our managers are our ‘boots on the ground’ inside your community. They do property inspections, check maintenance requests, process violations and architectural requests, and whatever else they need to keep homeowners happy:
Real-Time Visibility gives homeowners instant updates on violations, maintenance updates, or architectural request feedback in our owner portal.
Performance Tracking of manager activity lets you check up on what we’ve been doing while on the property.
Photo Evidence of violations are uploaded to our portal so you can see visible proof of issues and activity.
Board Communication
We believe that a happy board makes a happy community. And we know that nothing makes board members happier than having everything at their fingertips so you can get in and get out. That’s why we provide:
Direct access to financial reports and receivables on your community website.
Communication Logs store all records of all homeowner calls, letters and other communications to help reduce disputes.
On-time, electronic access to monthly financial packages so you’re prepared for board meetings in advance.
Homeowner Engagement
Homeowners are the heart of every community. We strive to serve homeowners with state-of-the-art tools that empower them, while also making community living simple and easy:
Recurring Payment Options like automated ACH or credit card bill pay makes it easy for homeowners to set it and forget it.
Two-Way Communications allow homeowners to talk back on violations, work orders, or other records via the owner portal. This helps prevent frustrations, clear up misunderstandings, and avoid long waits on the phone.
Community Website gives homeowners a place to go for all information on the community, from community documents to portal access, to communication tools.
